Payment Methods
Credit/Debit Card
Trade Store Direct can accept payments by most major credit or debit cards (Visa, Visa Debit, Visa Electron, MasterCard, Switch/Maestro, AMEX) via our payment processing system. When placing your order online, you should select the ‘credit card’ payment option. We are part of the Verified by Visa/ MasterCard Secure Code scheme, so once you have entered your card details, you will be diverted to the appropriate system to verify your password.
When our payment processing team has checked your transaction, your order will be completed and delivered in accordance with the delivery schedule listed on your item.
PayPal
Trade Store Direct are able to accept payments made via PayPal. Please select the PayPal option at the checkout where you will be diverted to your PayPal account. Please note, that due to PayPal regulations, once your payment has been made we will be unable to alter the delivery address for your order, so please make sure you check the delivery address is correct before finalising your order.
Cheque/ Pro-forma
If you would like to pay via cheque, or if you need a pro-forma before you can make a payment, please select the cheque/ Pro-forma payment method. When you complete the order, a copy of your order acknowledgement (or pro-forma) will automatically be sent to the email address you provided when placing the order. Simply print off the invoice and post it together with your cheque to our office address. Your order will be dispatched and delivered in accordance with the delivery schedule on the item(s) when the payment is received and has fully cleared.
If you would like to make a payment by BACS or CHAPS please contact us for the bank account information. Please use your order ID as your reference number. Please note international customers must pay all charges for these transfers, both charges for the transfer out and charges to QBIC for receiving the payment.
If you are transferring money from an overseas account the bank account information form includes the IBAN and BIC code, again it is essential that you select to cover all charges, both for making the payment and for QBIC to receive the payment.
Telephone Order
We can take orders over the phone, however for security reason we do not take any card details over the phone. Therefore we will email you an order confirmation along with a payment link, so you can securely make payment via debit or credit card.
When our payment processing team has checked your transaction, your order will be completed and delivered in accordance with the delivery schedule listed on your item.
You can also call or sales team direct and we can assist you with your purchase and take order over the phone.
Purchase Order
If you are a government funded body (i.e. councils, schools, colleges, NHS establishments etc) you have a pre- approved 30 day credit trade account, so all you need to do to order with us is email over a copy of your official purchase order (with the product details and the correct delivery price) then we can put the order on our system for you. You may choose to place the order yourself via the website first but you will still need to email over the official purchase order to us, if you have already placed the order on-line please include a reference to your order number.
The purchase order option is also available to business users who have an up to date, active Trade Account with Trade Store Direct, again we would need a copy of an official purchase order.
Please note - we require the delivery charge to be listed on your order. Details of the delivery charges can be found here.
If you would like to apply for a trade account, please click here. You will need to complete the whole form and email this back to us, once we receive the completed form back, we will review and set up the account accordingly. Please note first orders are subject to payment on pro-forma.